• Do you offer international shipping?
  • Where do you ship from?
  • How long does delivery take?
  • Will I need to pay any shipping fee or taxes?
  • Which payment methods do you accept?
  • Can I track my delivery?
  • Can I return the gear and get a refund?
  • What if my order arrives damaged or incorrect?
  • What materials are the gear made from?
  • How do I choose the right size?
  • How can I contact the PITCH X team?
  • Business & Partnership Enquiries

Do you offer international shipping?

Yes, we currently provide the international shipping in the following regions and countries:

  • European Union
  • United Kindom

Where do you ship from?

Our products are shipped from our fulfilment partners in Spain and China.
We work with reliable international logistics providers to deliver orders safely and efficiently to your destination.

How long does delivery take?

Estimated delivery times are typically 5 - 10 business days, depending on your location and local customs processing.
Please note that delivery times are estimates and may vary during peak periods. You may inquire the delivery times by providing your address via the email: hello@pitchxfooball.com

Will I need to pay any shipping fee or taxes?

You don't need to pay any shipping fee or taxes.

Which payment methods do you accept?

We currently accept PayPal. In the future, we will offer more payment options.

Can I track my delivery?

Yes of course, your order confirmation will be automatically sent to the email address you used at checkout including your custom tracking number.

Can I return the gear and get a refund?

Yes, returns and refunds are handled in accordance with our Returns & Refunds Policy.
Please review the Returns & Refunds Policy for full details on eligibility, conditions and timeframes before making a purchase or initiating a return.

For hygiene reasons, socks that have been worn or washed are not eligible for return or refund, unless the item is faulty or incorrect.

What if my order arrives damaged or incorrect?

If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery with photos of the issue.
We will review the case and offer a suitable solution.

What materials are the gear made from?

Material details are listed clearly on each gear page.
PX GEARs are made from carefully selected materials designed for comfort, durability and performance.

How do I choose the right size?

Please refer to the size guide on the product page before placing your order.

How can I contact the PITCH X team?

For all enquiries, please visit our CONTACT US page where you’ll find the appropriate email for your request.

Business & Partnership Enquiries

If you are interested in business collaboration, partnerships or investment opportunities, please visit our CONTACT US page where you’ll find the appropriate email for your interest.