Yes, PITCH X offers free worldwide shipping on every order.
- Do you offer worldwide shipping?
- Where do PITCH X ship from?
- How long does delivery take?
- Will I need to pay shipping fees, taxes or duties?
- Which payment methods do you accept?
- Can I track my order?
- WHY IS CHECKOUT SHOWN IN GBP?
- Can I return my order and get a refund?
- What if my order arrives damaged or incorrect?
- What materials are the gear made from?
- How do I choose the right size?
- How can I contact PITCH X?
- Business & Partnership Enquiries
- Do you offer worldwide shipping?
- Where do PITCH X ship from?
- How long does delivery take?
Do you offer worldwide shipping?
Where do PITCH X ship from?
PITCH X orders are shipped from our fulfilment partners in Spain and China. We work with reliable international logistics providers to deliver orders safely and efficiently to your destination.
How long does delivery take?
Order processing usually takes 0-1 business days. After dispatch, delivery usually takes 6-10 business days, depending on your destination and local delivery conditions. Delivery times are estimates and may vary during peak periods. If you need help with delivery timing, contact us at hello@pitchxfootball.com with your shipping country or region.
- Will I need to pay shipping fees, taxes or duties?
- Which payment methods do you accept?
- Can I track my order?
- WHY IS CHECKOUT SHOWN IN GBP?
Will I need to pay shipping fees, taxes or duties?
No. PITCH X covers shipping, taxes and duties for all countries and regions we currently ship to. There are no hidden shipping, tax or duty charges after purchase.
Which payment methods do you accept?
PITCH X accepts major credit and debit cards, including Visa, Mastercard, American Express, Maestro, Discover, Diners Club, JCB and UnionPay. You can also pay securely with PayPal, Apple Pay and Google Pay. Available payment options may vary by country, device and currency, and all eligible methods will be shown at checkout.
Can I track my order?
Yes. After checkout, your order confirmation will be sent to the email address you used at purchase. Tracking details will be provided once your order has been processed and dispatched.
WHY IS CHECKOUT SHOWN IN GBP?
All PITCH X orders are processed in British pounds (GBP), which is our store’s checkout currency.
If prices are displayed in another currency while you browse, they are provided as a local reference. At checkout, the final payment will be shown and processed in GBP.
Your bank, card issuer or payment provider will normally convert the amount into your local currency automatically. The final converted amount may vary slightly depending on the exchange rate and any international payment fees applied by your provider.
- Can I return my order and get a refund?
- What if my order arrives damaged or incorrect?
Can I return my order and get a refund?
Yes, returns and refunds are handled according to our Returns & Refunds Policy.
Please review the policy for eligibility, conditions and timeframes before making a purchase or starting a return.
For hygiene reasons, socks or sleeves that have been worn or washed are not eligible for return or refund, unless the item is faulty or incorrect.
What if my order arrives damaged or incorrect?
If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery with photos of the issue.
We will review the case and offer a suitable solution.
- What materials are the gear made from?
- How do I choose the right size?
What materials are the gear made from?
- How can I contact PITCH X?
- Business & Partnership Enquiries
How can I contact PITCH X?
For customer support, business enquiries, partnerships or investment enquiries, please visit our CONTACT US page and use the most relevant email address for your request.
Business & Partnership Enquiries
If you are interested in business collaboration, partnerships or investment opportunities, please visit our CONTACT US page where you’ll find the appropriate email for your interest.