Terms of service

Overview
This website is operated by PITCH X. Throughout the site, the terms “we”, “us” and “our” refer to PITCH X.
By accessing or using our website and purchasing products from us, you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to all the Terms, you may not access the website or use our services.

Section 1 Eligibility & Use of the Website
By using this website, you confirm that you are at least the age of majority in your country of residence and that you are legally capable of entering into a binding contract.

You agree not to use our products or website for any unlawful or unauthorised purpose.


Section 2 Products & Information Accuracy
We make every effort to display product descriptions, images, specifications and prices as accurately as possible.

However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 Order & Acceptance
All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to situations involving:

  • Product availability
  • Pricing or description errors
  • Suspected fraudulent or unauthorised activity

Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Section 4 Prices & Payments
All prices are displayed in the currency shown on the website and are inclusive or exclusive of taxes as indicated at checkout.

We accept payments through secure third-party payment providers. We do not store or process full payment card details directly.

You agree to provide current, complete and accurate payment information for all purchases.


Section 5 – Shipping & Delivery
Estimated delivery times are provided for convenience only and are not guaranteed.

International shipments may be subject to customs clearance procedures, duties, taxes or import charges, which are the responsibility of the customer unless otherwise stated.

Risk of loss or damage to products passes to you upon dispatch of the order. 

 

Section 6 Returns & Refunds

Our return and refund practices are governed by our Returns and Refunds Policy, which forms part of these Terms.

Please review the Returns and Refunds Policy carefully before making a purchase.


Section 7 Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos and designs, is the property of PITCH X or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute or use any content without our prior written consent.


Section 8 Limitation of Liability

To the fullest extent permitted by law, PITCH X shall not be liable for any indirect, incidental, consequential or special damages arising from your use of the website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product in question.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

 

Section 9 Privacy & Data Protection

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

In the event of any inconsistency between these Terms and the Privacy Policy regarding personal data, the Privacy Policy shall prevail.

 

Section 10 Changes to These Terms

We reserve the right to update, change or replace any part of these Terms at any time.
Any changes will be posted on this page and will take effect upon publication.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice.

 

Section 11 Contact Information

If you have any questions about these Terms, please contact us by email posted below:

hello@pitchxfootball.com